- February 25, 2022
- Posted by: Stephanie Smith
- Category: Credentialing
Credentialing is a time consuming and complex task in and of itself, and getting it wrong can result in significant financial losses.Credentialing errors jeopardize the entire enrollment process, and there may be legal ramifications as well. Here are a few common examples of what could go wrong with credentialing:
- Because the credentialing process involves the verification of large amounts of data, it typicallytakes 3-4 months to complete, depending on the situation. The gathering and preparation of relevant documents for
the application may also take longer than anticipated.
- Many times, the facility’s staff fails to plan for this time delay. It has an equal impact on thehealth care provider and the facility.
- For the professional, it means having to wait even longer to begin consulting patients and renderingservices; the doctor’s valuable time is at stake.
- For the facility, unless the new practitioner is credentialed and enrolled, insurance companies willnot reimburse the bills for his/her services, resulting in a significant loss of revenue. Improper planning of the
time frame required for application processing is a common blunder in this regard.
Look no further for reasons to delay and deny credentialing when the application is lacking in accuracy and
details.
The following are the most common mistakes:
Data entry Errors:
Typo errors:
Errors made while entering data—wrong or interchanged information that causes confusion. Failure to recheck data
after entry for misspelt titles, postal/email addresses, identification/license numbers, incorrect NPI numbers, and
so on.
Incomplete information: The absence of relevant data or the complete omission of a critical document due to a mix-
up tops the list of common credentialing mistakes to avoid when manually assembling the documents.
Improper documentation:
Inadequate handling and organization of documents leads to ambiguity and confusion throughout the application
process, frequently necessitating resubmission.
Common mistakes in Application:
Failure to authenticate critical data:
Incomplete applications are frequently labelled as such and rejected if any part of them is left blank or relevant
supporting documents are not attached. It is critical to have documents demonstrating the medical practitioner’s
career history from the time he or she was licensed to the date of verification. Missing documents from this time
period could be interpreted as an inconsistency in the career path.
Improper authorization:
Applications sometimes lack the required signature and attestation from the individuals involved, which are all
considered serious credentialing errors that result in rejection.
Delays:
Another scenario in which the entire process becomes stalled is the delayed handling of queries arising from the
authorities regarding the application. In the clinic’s hectic daily schedule, they frequently go unanswered and are
ignored.
Failing to track the status of the application:
Once the application is submitted, it is possible that it will get hung up in the air if the insurance provider is
extremely busy with a high volume of file-inflow. Negligence is frequently manifested as a failure to follow up on
and track the status of the application, further extending the process. Precious time and revenue are being lost
while waiting for updates from insurance companies.
Failing to meet credentialing requirements:
Each state has different credentialing requirements, and failing to meet these requirements could be one of the
major credentialing issues in healthcare.
Ignorance of the staff:
When the clinic’s staff is assigned to do the credentialing work, their ignorance of the insurance provider’s
requirements ruins everything. It takes a trained individual to get this right.
Standard regulations:
Each insurance company has different requirements for the credentialing and enrollment process. Failure to meet the
specifications will cause the payment process to be delayed.
Lack of knowledge in practising:
Lack of experience in credentialing or privilege for specialty practices leads to additional problems with the
billing process. Aside from the usual documents, specific documents proving competency in the specialty practice
will be required at the time of credentialing.
Lack of awareness of legal ramifications:
- The clinical staff in charge of credentialing may be unaware of the legal ramifications of theapplication at hand. A layperson’s lack of understanding of legal jargon is understandable, but it can result in
legal risks for the facility if things aren’t in order.
- Trends in modern practice are shifting, demands are shifting, and challenges are increasing. It isdifficult to strike a balance between running the practice and handling administrative tasks such as credentialing
and enrollment on your own. Get yourself credentialed with the help of WWS experts to run a peaceful and thriving
long-term practice.